Everything or service sold on Sook are covered by our 100% Buyer Protection.
If the product is defective, damaged or if you receive a wrong/incomplete product, then Sook will refund or replace the product given that you contact us within 3 days including that of the delivery date.
You will always find the relevant terms on every product page.
Returns are offered in the form of product exchange, Bank transfer, Sook.pk voucher or Credit card reversal.Returns will be provided by Sook.pk if following conditions are met:
Refund/Returns will be processed by Sook.pk if following conditions are met: